Businesses and organizations of all types and sizes can simplify the adoption and ongoing management of voice, data, and security systems, while enhancing the business benefits of their applications and significantly reducing the total cost of ownership (TCO). GETCare Services (GET) is designed to do exactly this.
No IT Department. Outsource day-to-day management and support.
Managed services helps smaller organizations keep focus on what's most important with the right information at the right time, by pinpointing and resolving potential problems before they hinder performance or result in costly downtime.
Have an IT department, but not enough bandwidth to support all initiatives
Managed services can serve as an extension to your IT department - automating processes and maintaining the administrative overhead, which allows staff to focus on the high-priority initiatives or long-term projects.
Built upon the principles of complete outsourcing, co-management and simple out-tasking, GETCare can offer a highly customized solution to meet any business's needs.
Our team of experts actively monitors our clients' systems from our network operations center (NOC) 24 hours a day, 365 days a year, responding to incidents at our client's direction or taking the lead in managing or co-managing the environment.
Operational benefits: Peace of mind knowing your voice network runs efficiently and flawlessly, while controlling costs. Automate processes and outsource administrative overhead, which allows staff to focus on the high-priority initiatives or long-term projects.
Technical benefits: Faster incident and problem resolution response times to maintain optimum performance and reliability. Access to expert engineers, so if an issue does arise, you have a single point of contact.
Network Operations Center
GET's Network Operations Center (NOC) is staffed by experienced engineers twenty-four hours a day, seven days a week. The NOC's management and monitoring systems are resilient, secure, and supported by best in class software and hardware solutions. From our NOC, GET performs day-to-day monitoring and management activities to identify and resolve incidents, performs root cause analysis on problems, executes standard changes for the devices and applications, and generates and analyzes system performance reports.
Core Offerings
Each client is unique and a client's solution is often a customized blend of these offerings to provide a true system management solution.
- Unified Communications
(Internet-Protocol Telephony and/or Voice-Over-IP Systems)
- Security
(Firewall, Anti-Virus, Intrusion Prevention System, and Web)
- Infrastructure
(Any Device with an IP Address and SNMP Enabled)
- Microsoft
(MS Exchange, MS Active Directory, SQL, Patch Management)
- GE Centricity
